FREQUENTLY ASKED QUESTIONS (FAQ)
- Torbjörn Karlsson
QUESTION | ANSWER |
Does O-PC-3 support Thunderbolt? | O-PC-3 does not support Thunderbolt. However, O-PC-3 supports DisplayPort Alt-mode which all Thunderbolt laptops also supports. |
Can I have two screens connected to O-PC-3? | O-PC-3 has only one HDMI output. However, you can add a USB-to-HDMI adapter on one of the USB-A Passthrough ports to support a secondary screen. |
Can I get internet connection using the Ethernet port? | Yes, by using a USB/Ethernet adapter connected to one of the USB Passthrough ports. Note that only the presenting person will get internet through that connection. |
If doing a daisy chain installation, any limitations? | O-PC-3 daisy-chain does not support USB 3.0 communication and not more than 2 additional USB hubs. |
How can I connect my video bar to O-PC-3 if the distance is long between the wall and the table? | If the distance is longer than 5m you need to use an extender solution. For more information, please check Verified 3rd party cables/extenders |
What's the difference between O-DO-X and O-SWO-X sockets | O-DO-X sockets only have a USB-C outlet while O-SWO-X sockets also includes a LED button to control switching between laptops. |
What does the color of the SWO button LED mean? | White = Charging, Blue = Active MTR Mode/Content Ingest, Orange = BYOD Mode Active. |
Can I extend the cable to the DO/SWO sockets? | No, it's not possible as the USB-C standard limit the length of the cable to 2m. Ochno products are designed to comply 100% with the USB-C standard. |
Can I use any USB-C cable with O-PC-3? | As the USB-C standard has a strict requirement specification to fulfill operation, we only recommend to use Ochno cables which we have designed 100% complying to the standard. You can also use Ochno approved/recommended 3rd-party cables. For more information, please checkVerified 3rd party cables/extenders |
What if I don't have a USB-C port on my laptop? | You can use the Ochno O-HDMI-TO-USBC-2 adapter. Connect it to the HDMI and USB-A port of your laptop and you will access all devices/features on the O-PC-3 via one USB-C cable. |
Can I control O-PC-3 from my Crestron room controller? | Yes, by using the Ochno O-RS232-200-1 adapter. |
What's the purpose of the "USB Passthrough" ports on O-PC-3? | The ports are used to connect USB audio/video peripherals, such as cameras, speakerphones and videobars. |
What's the purpose of the "IO Devices" ports on O-PC-3? | The ports are used to connect Ochno adapters, such as O-PC-DC-3 and O-SBC-200-1. |
Does O-PC-3 support DisplayPort Alt-Mode? | Yes, O-PC-3 supports DisplayPort Alt-mode 1.4. |
Do I need an installed DisplayLink driver (or any other driver) on my laptop? | No driver needed. |
What's the purpose of the included antenna? | The antenna is used for wifi connection to access our cloud based management platform, Ochno Operated. |
Does O-PC-3 support PoE? | No, the included power supply is required. |
Can I use O-PC-3 for Digital Signage? | O-PC-3 does not have built-in support for Digital Signage. |
If I have configured O-PC-3 to use WiFi, will it fallback to Ethernet cable if WiFi is lost? | No, O-PC-3 uses either Ethernet cable or WiFi depending on the configuration. |
Does O-PC-3 support CEC? | Yes, you can activate/deactivate CEC using Ochno Management Console or via our cloud based management system, Ochno Operated. |
Does O-PC-3 have built-in EDID? | No, an external EDID adapter is required on the HDMI port. |
What's the warranty on O-PC-3? | 3 years warranty is included. However, additional 2 year warranty can be purchased for an additional fee. |
What audio/video USB devices works with O-PC-3? | O-PC-3 supports all devices that has support for USB 2.0 and USB 3.0. For more information, please check CONFLUENCE LINK. |
Can I use my Mac with O-PC-3? | Yes |
Does O-PC-3 support screens in 21:9 format? | O-PC-3 supports HDMI 2.0 and it is transparent to which resolution the laptop and the screen will decide. However, the actual available bandwidth can still limit the maximum resolution. |
Does O-PC-3 support both USB2.0 and USB3.0 audio video devices? | Yes |
If I connect my iPhone to O-PC-3, can I share the mobile screen to the external screen? | Yes, if you have an Iphone 15 Pro you can mirror the mobile screen and use external speakers for audio. |
Which video platforms can I use with OPC-3? | O-PC-3 supports all UC/video platforms (Teams, Zoom, Google Meet...), running on laptops. It also works with dedicated in-room solutions as Microsoft Teams Room and Zoom Room. |
What's the difference between O-PC-3 and O-PC-3-SINGLE? | Compared to O-PC-3, O-PC-3-SINGLE has only video support on one USB-C port. The SINGLE version is a locked-down version. |
If I have an O-PC-3-SINGLE, can I upgrade it to an O-PC-3? | Yes, it's possible with a O-PC-3-UPGRADE licens fee. |
If I have an MTR (Microsoft Teams Room), how can I then use O-PC-3? | With O-PC-3 you can easily switch between BYOD mode and MTR content ingest. The switch can be done manually or dynamic/automatic depending on the configuration. See support section for additional details. |
I want to use Ochno Operated for cloud management, do I still need to use Ochno Management Console? | You need to use OMC to associate an O-PC-3 with your Ochno Operated account and configure WIFI settings if needed. Once done, everything else can be managed from Ochno Operated |
What's an account and Space? | With an Ochno Operated account, you can have several Spaces. A Space can be a company, office location, a floor plan... Within each Space, several O-PC-3s' can be grouped and managed in Ochno Operated. |
Can I have remote logging of my O-PC-3? | Yes, when subscribing to a Ochno Operated license you can remotely get logs and live data from each O-PC-3. |
Can I remotely see what's connected to my O-PC-3? | Yes, when subscribing to a Ochno Operated license you can see the connected screen and USB audio/video devices using the Discovery feature. |
Can I use Ochno Operated all over the world? | Ochno Operated works in all countries that has unfiltered access to Amazon Web Services. It also works in China. |
How do I get access to Ochno Operated? | |
How much power can each O-PC-3 USB type-C port provide? | Each USB-C port can provide maximum 100W charging to the laptop. Total available power is 180W. O-PC-3 will dynamically distribute the power if several laptops are connected at the same time. |
If four laptops are connected to O-PC-3, will all be charged? | Yes, O-PC-3 will dynamically distribute the power if several laptops are connected at the same time. |
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