Jira Service Management

{"xsrfToken":"5e4482fdcba0b19f3321079ecb7e789a95849b47_lout","branding":{"id":"1","key":"ocs","name":"Ochno Service Desk","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/cf34ccd6-e015-4684-a548-c2bfb387079d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZmQxZTBhYy0yY2RhLTQ4OGYtODM0MS02NThhYTY0YTQ1NGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNmMzRjY2Q2LWUwMTUtNDY4NC1hNTQ4LWMyYmZiMzg3MDc5ZCI6WyJyZWFkIl19LCJleHAiOjE3NDgwOTkxNTIsIm5iZiI6MTc0ODA5ODU1Mn0.nKWOPaur5v090GG1JxvMJudK7CuMtZUUZYINZylMHnI&client=ffd1e0ac-2cda-488f-8341-658aa64a454c&mode=fit","logoId":"cf34ccd6-e015-4684-a548-c2bfb387079d","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Ochno Help Center","sharedPortalName":" Ochno","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Ochno Help Center","sharedPortalName":" Ochno","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#003de0","helpCenterTitleColor":"#080000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/aeadb311-3f79-45d8-957d-6f78c67a4279/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZmQxZTBhYy0yY2RhLTQ4OGYtODM0MS02NThhYTY0YTQ1NGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFlYWRiMzExLTNmNzktNDVkOC05NTdkLTZmNzhjNjdhNDI3OSI6WyJyZWFkIl19LCJleHAiOjE3NDgwOTkxNTIsIm5iZiI6MTc0ODA5ODU1Mn0.ukdDwsxhT9qmCXNJCeV8ttnVPG9StYBSblWky1CtM9s&client=ffd1e0ac-2cda-488f-8341-658aa64a454c&height=300&mode=fit","bannerMediaApiFileId":"aeadb311-3f79-45d8-957d-6f78c67a4279","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"ocs","projectId":10013,"serviceDeskId":1,"name":"Ochno Service Desk","description":"","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"23","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"Ask the Ochno team any question","icon":10550,"iconUrl":"https://ochno.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[1],"key":""},{"id":"27","name":"Book a demo","descriptionHtml":"Welcome to book a demo of the Ochno solutions! Please provide your information and we will get back to you shortly.","callToAction":"Book a demo","introHtml":"Book a demo of the Ochno solutions","icon":10550,"iconUrl":"https://ochno.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[1],"key":""},{"id":"28","name":"Ochno Operated License","descriptionHtml":"Enter information to buy Ochno Operated license. Licenses starts immediately once processed. You will receive invoice by e-mai.","callToAction":"Ochno Operated License","introHtml":"Buy Ochno Operated license","icon":10550,"iconUrl":"https://ochno.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Request technical support","icon":10512,"iconUrl":"https://ochno.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10512","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10527,"iconUrl":"https://ochno.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"25","name":"Warranty/RMA","descriptionHtml":"","callToAction":"Warranty/RMA","introHtml":"You have an issue with your hardware? Claim warranty/request RMA","icon":10520,"iconUrl":"https://ochno.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,23,27,28],"4":[25]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"57b70443-90a7-3adb-b017-1539a6ee6854","appLinkName":"","appLinkUrl":"","spaceKey":"OCS","spaceName":"Ochno Public Support","spaceUrl":"","isServer":false},"labels":[],"projectKey":"OCS","serviceDeskId":1,"kbLinkDomainURLs":["https://ochno.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"OCS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZmQxZTBhYy0yY2RhLTQ4OGYtODM0MS02NThhYTY0YTQ1NGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDEzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDgwOTk3NTIsIm5iZiI6MTc0ODA5ODU1Mn0.t1w8ozRn_60N1AdWJQUHT75PdPTY8ycW6c4VhL0aRH0","targetCollection":"upload-project-10013","endpointUrl":"https://api.media.atlassian.com","clientId":"ffd1e0ac-2cda-488f-8341-658aa64a454c","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":" Ochno","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://ochno.atlassian.net/wiki","kbLinkDomainURLs":["https://ochno.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=ochno","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"5e4482fdcba0b19f3321079ecb7e789a95849b47_lout","baseUrl":"https://ochno.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://ochno.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"ffd1e0ac-2cda-488f-8341-658aa64a454c","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"e152b0874d254bc6a5d76ccc49efe1d9","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}